HR Happy Hour 248 – Generational Influence vs. Life Stages: The Battle!

Recently on the HR Happy Hour Show, Steve and I talked about one of our favorite reports.  The KPCB Internet Trends Report by analyst Mary Meeker. In the report, Ms. Meeker examines macro trends in technology, economics, demographics and more.  We discussed a few of the major items, one being the impact of generations on the workplace and behavior.  There is a heated debate regarding what impacts behavior most.

FYI – Steve felt he was right of course.

We also talked about some of the major shifts in world and workplace demographics and how some of the major tech trends might impact work, workplaces and Human Resources.

You can listen to the show on the show page HERE or by using the widget player below:

This was a fun and interesting converstaion for sure. And many thanks to our HR Happy Hour Show sponsor Virgin Pulse, www.virginpulse.com.

Finally, remember to subscribe to the show on iTunes, Stitcher Radio, and all the major podcast apps – just search for ‘HR Happy Hour’ to add the show to your subscriptions and you will never miss a show.

Need a New HR System? What Leaders Need to Know

This has been a big month for the HR Happy Hour show.  First, we are THRILLED to welcome our new partner and sponsor, Virgin Pulse to the HR Happy Hour show!  Virgin Pulse, part of Sir Richard Branson’s Virgin Group, designs technology that cultivates good lifestyle habits for your employees. This is especially important if you want to better engage your employees and help them participate in ways to improve their well-being.  Please visit them at www.VirginPulse.com for more information.

This week on the HR Happy Hour Show, Steve and I talked with Dave Fiacco, President and COO of PeopleStrategy. As President and Chief Operating Officer of PeopleStrategy, David Fiacco sets the bar high and ensures the company upholds its promise to deliver exceptional solutions coupled with extraordinary service.

Dave talked with us about a topic that leaders everywhere struggle with.  Do you need a HR system?  Do you need to upgrade your system?  If so, how do you know and what are the steps?

Some of the issues we tackled on the show:

-What considerations should HR think about during the process of moving from using Excel or other home grown tools to an actual HR system?

-How do HR leaders (or other leaders) decide if a suite or point solution is what they need?

-How does the type of solution you choose tie into pricing?


Remember to download and subscribe the the HR Happy Hour on iTunes, or using your favorite podcast app for iOS or Android – just search for ‘HR Happy Hour’ to never miss an episode.

Holding HR in High Regard Around the Globe

There are moments in life that you anticipate with great joy and fear: graduation, marriage, the birth of a child, a big promotion or a trip to a foreign country.  Last week, I had the opportunity to experience traveling to China for the first time, and it certainly turned out to be one of those great moments of a lifetime.

Madeline and Trish ChinaI was invited to speak at the first HR Technology China conference presented by LRP Publications and China Star.  The anxious feeling I had in anticipation of the trip and during the 22 hours of travel led to a great release of adrenaline when I finally landed in Hong Kong.  With friendly, welcoming faces of industry leaders Madeline Laurano and Steve Boese to greet me, I was ready to experience all that China had to offer.

This was the first event put on by LRP and China Star ,and the results were nothing short of amazing.  Held in mainland China in the city of Zhuhai, the trip from Hong Kong via ferry boat was invigorating.  As I looked out at the Hong Kong – Zhuhai – Macao Bridge (HZMB) being constructed in the waters of Lingdingyang of Pearl River Estuary, I began to appreciate the development of the region.  As far as the conference goes, with nearly 6,000 registrants mostly comprised of HR practitioners and leaders, the energy was palpable.

As I, along with a handful of speakers from the US, settled in to meeting the China Star team, we were amazed at the level of interest they had in our being at the event.  We quickly learned that the formality of the relationship between the HR vendor, the event and the Zhuhai government officials was a close knit one.  Several of us were invited to a special meeting with Liu Jiawen (Vice Mayor of Zhuhai), Wang Qingli (Vice Mayor of Zhuhai), Hua Fuzhou (President of China Association for Labor Studies), and many other important dignitaries of the Zhuhai municipal government.  It was an honor to be welcomed and the experience was filmed and photographed for their local news.  Quite exciting!

From there, it was a whirlwind of dinners, presentations, then then the main conference.  Steve Boese welcomed everyone on behalf of LRP and kicked off the new event.  The keynotes, including one by our industry expert Jason Averbook, were nothing short of inspired.  The other keynote presentations, including one by former US Labor Secretary Elaine Chao, were filled with passion for HR, data, and the importance of technology.  The realization that the Chinese hold HR in high regard, as many of us do here in the US, was a revelation.  Some of the commonalities were the focus on:

  • Talent Acquisition- Finding the best hires for an emerging market that is becoming more services dominated is a key priority.
  • Branding– Employer branding that goes hand-in-hand with the extensive branding of the cities themselves is a focus.  The combination made for an interesting juxtaposition.  I believe that US organizations who embrace this approach may find an easier time with recruiting for either hard to fill positions or for staffing in cities that may have had a less desirable past.
  • Engagement- Engaging employees is important globally.  As I learned in the Middle East at the end of 2015, and in Europe and China in 2016, this remains one of the top concerns for business leaders, not just HR leaders.  This tells me there is still a great opportunity for HR leaders, vendors, consultants and analysts when it comes to finding solutions to this age-old problem.

I shared with you the innovative, hard-working and proud side of the people I met in China in my earlier post about coaching.  From the way this event incorporated students to the way they embraced all of us from the US, HR Technology Conference China gave the impression that it will be around for years to come.

As an added bonus, I was able to spend a few days in Hong Kong visiting local markets, restaurants, and stores.  I was even lucky enough to spend a day at Disneyland Hong Kong!  For anyone who knows me, Disney is one of my favorite places, so being able to see the Chinese version was just amazing!  13012784_10156876605550523_1407773878852074846_n

I encourage you to follow the HR Technology Conference here in the US for more information about China next year.  It is worth making a business case for, or for investing in your own career and making the trip.

Thanks again to LRP Publications, Rebecca McKenna, Steve Boese and the whole LRP team.  Thank you also to China Star for the gracious hosting.  Lastly, thank you to my US based HCM colleagues for making my first trip to China a memorable one.

3 Great Resources for International Women’s Day

Today is International Women’s Day and I’m proud to say that now, more than ever, organizations and leaders are making a real difference in how women are welcomed for their ideas, innovation and passion in their industries.  We’ve come a long way in bringing women into leadership roles from when I joined the workforce in the 1990’s.  While not perfect just yet, the number of women leaders is on the rise and the way that schools are recruiting women into traditionally male-dominated professions is increasing.  This means that as leaders and whole organizations, we need to encourage our daughters to study and enter STEM (science, technology, engineering and mathematics) careers.

According to the Office of Science and Technology Policy, “Supporting women STEM students and researchers is not only an essential part of America’s strategy to out-innovate, out-educate, and out-build the rest of the world; it is also important to women themselves. Women in STEM jobs earn 33 percent more than those in non-STEM occupations and experience a smaller wage gap relative to men. And STEM careers offer women the opportunity to engage in some of the most exciting realms of discovery and technological innovation. Increasing opportunities for women in these fields is an important step towards realizing greater economic success and equality for women across the board.”

It has been eye-opening to see some of the resources shared online via social media.  One of the first, and most impressive, celebrations of women was the Infor video I’m sharing here today.  Led by Pam Murphy, COO of Infor, the video highlights real women in HR technology and the women who inspire them.

There are still so many women who are not getting into the technology field, so it makes me happy to see that Infor encourages women in tech.  By recognizing, developing and helping these women shine in a male-dominated field, Infor guides the way on how other organizations can do better.

Screen Shot 2016-03-08 at 2.19.17 PMAnother resource I’d like to highlight today is my friend, Lois Melbourne.  Lois is currently the Chief Story Officer of My Future Story.  With a background as a CEO in a HR technology company, Lois is on a mission to bring education around STEM careers to more children.  She is doing this through a series of books and an app (coming soon!).  I encourage you to check out the first book here.  I know she is already inspiring my junior high aged children to think more about STEM careers.

The last resource I’ll share is an article on the Huffington Post site.  They offer up the opportunity to learn more about 11 new books written by women.  I encourage you to check them out.

What are you or your organization doing to help promote International Women’s Day?  I’d love to hear about it in the comments!

Top 10 Takeaways from The HR Technology Conference 2015

17th+Annual+HR+Technology+ConferenceThe 2015 HR Technology Conference just wrapped and it is time to collect my thoughts and reflect on the event.  First, thank you to Steve Boese and David Shadovitz for the work you do creating the event.  Thank you also to the team at LRP for selecting me as a speaker this year and for all the behind-the-scenes work that goes into producing an event of this caliber.  Even though I don’t work for LRP, although some think I do, it is an honor to be part of such a stellar event.

I attended as a speaker and an analyst this year.  I tried to make the most of my analyst time by visiting with as many solution providers as possible, mostly in the Expo Hall, which enables me to have advisory discussions with HR leaders throughout the rest of the year.  I also attended some great sessions like the Awesome New Technologies session and the Awesome New Startups session.  Both showcase the best of what we can expect from the world of HCM technology and it’s exciting to watch the transformation of our industry.  That said, I have ten things I am taking away from this year’s event.

Top 10 Takeaways

  1. Compliance reigns-  If you listen to some of the sessions and some of the leaders of various solution providers, you may believe that compliance is dead, or at least being killed off.  But much like your favorite character from a soap opera, compliance is not only not dead, it’s stronger than ever.  As a former HR leader, ensuring the compliance was being handled properly was what helped me sleep at night.  Knowing that risk was mitigated and that we had all the regulations met let me focus time on more of the “fun HR” strategies.  After talking to numerous vendors who strive to help keep your business in compliance so that you are freed up to work on other things, I’m excited to see that this is truly achievable for today’s HR pros.  Hat tip to Equifax Workforce Solutions and Talentwise for what you all have going on this year as well as what you’re doing in 2016!
  2. Move to Human-  It’s interesting to hear who is more concerned with the bits and bytes and who is focused on people. I know it’s a HR technology conference, however, those companies and speakers who focused more on the people….the human side of HR….were the winners in my eyes.  As I walked through the Expo Hall, I tried to pay special attention to the providers who talked more about the actual people and the benefit of the tools for the people than those who talked about features.  Several providers stood out in this area for me:  Ultimate Software, Silkroad and Globoforce.  Kudos for keeping the people front-and-center as you enter 2016!
  3. Marketplaces are the Future- This was the first year that one of the main buzzwords I heard was “marketplace”.  Giving employees and leaders the opportunities to make choices easier when it comes to a variety of solutions was refreshing.  Two standouts here were ADP and the ADP Marketplace showcased during Awesome New Technologies.  The second was PlanSource and their benefits marketplace.  I can’t wait to see how organizations embrace all the offerings.
  4. Opportunities for the Cloud-  For several years, talk has made it seem like everyone had already moved to the cloud.  As analysts, we know that this is not the case….YET.  The movement is certainly picking up and for me, the take away is that solution providers need to keep reminding themselves that NOT EVERYONE is there yet.  Give these organizational leaders time.
  5. Some Buzzwords are Overly Ambitious-  If I had a dollar for every time I heard the phrases “machine learning” or “predictive analytics”, I’d have left Las Vegas richer than if I’d played Craps.  I’m all for talking about the workplace of 2020 or 2025, however, don’t forget that many HR leaders and teams are still trying to find solutions to bring all their people data together.  Others are a step farther and can actually run reports on that data and make some recommendations.  Thinking that HR pros have all the tools needed to embrace prediction is overly ambitious.  The same goes for machine learning.  We are taking baby steps as organizations.
  6. Startups push the Established Vendors- One of the most exciting things for me during this event was the opportunity to connect with some very exciting startups.  From having the opportunity to answer questions for the startup community at HR Tech Tank on Sunday to spending time talking to entrepreneurs in the Startup Pavillion, I was energized.  Two standouts for me were Bridge US and Elevated Careers by eHarmony.  These two are doing great things and should be on your watch list for 2016.  It will be interesting to see how the more established providers react to some of the new ideas startups are pursuing.
  7. Not everyone in HR wants to do it all-  One topic that came up in a session I led was the disagreement on just how much a HR leader wants to do or has time to do.  For example, I think it is a great idea to have technology implementation that is faster and easier.  However, providers need to keep in mind that you have HR leaders who may not have time to implement this technology and that they want to pay you to do it.  They also need options for customized service from you because they may not fully understand how to purchase and implement a technology.  This is by no means a knock on HR pros….this is just a gentle reminder that sometimes, we all need to have a helping hand or be taken care of….even HR pros.
  8. Education = Comfort-  Whether it’s buying a technology, implementing a technology or just learning how to be a better HR leader, attendees want education.  The job HR leaders face is a challenging one and whether it’s through sessions at the event, discussions at a booth, or once they return back to their offices, they need ongoing education and support in order to be comfortable with technology.  An organization that is making strides on providing education for HR leaders is Peoplefluent.  I am glad to see their focus not only on the tools to help HR, but in making them comfortable.
  9. HR needs help with Internal Communications-  The primary way that HR teams communicate with employees and leaders is via email.  This is changing.  As HCM solutions begin to offer new avenues for communication in organizations, they should also offer more in the way of templates or service offerings on the communications to be shared.  Several providers are now offering solid resources.  A couple I liked were from Oracle and Successfactors.
  10. Approachability trumps formality- My final takeaway is around the way not only the event works, but how business works.  I am hearing feedback that people value the ability to be approachable far more than being formal.  Whether you’re a speaker or a provider, spend time planning how to make yourself and your organization more approachable.  Those of us in the HCM technology space are far more comfortable than the average HR buyer.  Let’s make them feel welcome.

So, those were my top takeaways.  If you attended, what were yours?  Be sure to share them in the comments section.

Weigh In: The Impact of Talent Management Technology Survey is LIVE Now

cropped-H3_HR_Advisor_300x100.pngH3 HR Advisors is proud to launch our first Talent Management Technology Impact survey in conjunction with iPractice (Perry Timms and Adelaida Manolescu). As the reach and impact of Talent Management technology increases, organizations are looking to compare their use to other successful organizations. This survey will measure and compare those impacts.

Please take a moment to respond and to share with all your HR friends and colleagues. Thank you!

Can You Keep Your Career Safe from the Robots?

HR Happy Hour 219 – Keeping Your Career Safe from the Robots

Recorded LIVE from SuccessConnect 2015 in Las Vegas, August 11, 2015

Hosts: Steve Boese

Guest: Karie Willyerd, SuccessFactors

LISTEN HERE

This week on the HR Happy Hour Show, Steve sat down at SuccessFactors customer conference SuccessConnect and spoke with Karie Willyerd, Workplace Futurist (i.e. the best job title ever), and author of the upcoming book Stretch: How to Future-Proof Yourself for Tomorrow’s Workplace.

On the show, Steve and Karie talked about just what a Workplace Futurist does, what are some of the big-picture work and workplace challenges that lay ahead for organizations, and then dove into the the issues and workplace opportunities that increased use of robotics and automation present. Karie laid out 5 key principles that anyone can use to help ensure their continued development, assert their value, and keep themselves and their careers safe from our future robot overlords.

This was a really fun show!

You can listen to the show on the show page HERE, or using the widget player below:

Check Out Business Podcasts at Blog Talk Radio with Steve Boese Trish McFarlaneon BlogTalkRadio

Thanks to SAP/SuccessFactors for having the HR Happy Hour Show at the event.

Finally, thanks to our show sponsors Equifax – learn more about how Equifax Workforce Solutionscan help you and your organization here.

And really finally, on iTunes or your favorite podcast app just search for ‘HR Happy Hour’ to subscribe to the show and never miss an episode.

Busting the Most Common Myths in HR Technology

Last week was a great week.  It was my fifth time attending SHRM Annual and my fourth time presenting.  It’s always an honor to be there sharing information and to hear some of the great speakers that talk about what is next for human resources.  This year I presented with my HR Happy Hour host, Steve Boese.  Steve and I led a session on HR technology implementation.  I’m passionate on the topic as someone who has bought and implemented different technologies.  It was nice to see that we had 300+ attendees show up for our 7 am session!  Not an easy feat in Las Vegas.

The size of the crowd, the high level of attendee enthusiasm and engagement, and the really long line of folks who came up to chat after the session was completed was a great indicator of the continuing and increasing importance of technology to the HR professional.

The slide deck we shared is up on Slideshare and also embedded below, (Email and RSS subscribers may need to click through).

The big messages that Steve and I shared were a few – that even in the age of modern SaaS technology platforms the fundamentals of great project management remain important. Executive support, a dedicated project team, intentional attention to change management, and making sure the ‘right’ users at all levels of the organization are appropriately engaged in the implementation project are just as important in 2015 as they were in 1995.

This was a fun session to present, and we want to thank everyone who came out as well as the folks at SHRM for allowing us to be a part of the event.

We’d love any thoughts, comments, suggestions any one has on this deck as well!