How do you like people to communicate with you? Do you let them know?
I have talked to so many people over the years that complain about the way that they are “forced” to communicate. Email seems to be the most disliked, if I’m using my totally unscientific research methods of word-of-mouth to compute. I could write a whole post on email etiquette that would make it better, but suffice to say that there are only two rules to follow:
- Only include the people truly necessary
- If you are cc’d on an email message, DO NOT REPLY. It is meant as an “FYI”, not as needing a response. Nothing irks me more than an whole chain of email replies from people who were just cc’d.
As for other types of communications, I’ve learned that everyone has their top one or two ways to connect them for the fastest replies. For me, everyone who knows me realizes that Twitter DM is the fastest way to reach me. Text is second. I try to make it known to anyone close to me that those are the best ways to reach me.
Do you do the same?
You may be thinking it’s presumptuous to ask other people to reach you in a certain way. It’s not. It is helpful. You not only save them time, you save yourself frustration. When I was a HR leader I would tell vendors that if they emailed me, they may not hear back for weeks because I received over 200 email each day. I would tell them Twitter DM works best. It was amazing how many used that contact method and it kept their ask or pitch concise. I loved it.
I recently came across a post by my HR Happy Hour co-host, Steve Boese, in which he publicized how to reach him. It’s also funny, so give it a read. While written tongue-in-cheek, I think it’s a good example of how to tell people the best way to contact you without being offensive.
So, how do you like to be contacted? Leave it in the comments and I’ll be sure to reach out to you in the future…