Creating Positive Customer Impressions
Have you ever heard that we form our impression of a person within the first few minutes of meeting them? ...
Read More 
Posts Tagged: customer service
Vigilante Corrective Action
Photo via www.cirris.com/humor I went out with my extended family last night and somehow we got on the topic of ...
Read More 
Human Resources in a Self Service World
There are only so many people in life that I want to have a relationship with. My family, friends, and ...
Read More 
Customer Service- When to Fire the Provider
This is not going to be a rant. It will be an observation. In the last three days, I've either ...
Read More 
H3 HR Advisors
Experienced HCM consulting, advising, and speaking services.
Other consultancy services
Working together to align HR and HCM technology with the needs of your organization.
Led by Trish McFarlane and Steve Boese, H3 HR Advisors harnesses over 40 years of combined experience to provide HCM analysis, expertise and technology insights to global organizations.
Launched in 2009, The HR Happy Hour Show is hosted by Steve Boese and Trish McFarlane, and is the longest continuously running internet radio show and podcast on all things HR and HCM.
Partner with me
Get in touch today to find out more about how I can help your organization leverage HR and HCM technology to attract, onboard, retain and manage top talent.