I’m a believer that our personal lives and professional lives are intertwined and that it’s nearly impossible to separate or compartmentalize them. So, when a manager or employee comes to me for advice, I try to look for clues to the big picture instead of just that situation. Often when I’m assessing a situation, whether it is in my personal or professional life, I think back to a book I read ten years ago. The Five Love Languages by Dr. Gary Chapman. Dr. Chapman is a well-known and respected pastor, author, and speaker. And, while this book was written to assess and address the language of love that is meaning to someone on an individual level, I”ve found that there are many business uses for the book.
The basic premise Dr. Chapman asserts is that there are five “languages” of love and that each one of us has a primary language. If your partner speaks a different “language”, there is a good chance you will not feel loved. So, the idea is to identify your primary love language and your partner’s, then work to use the language the other person responds to best.
The five love languages
- Words of Affirmation- This person identifies most with compliments and other words that say you value them. If you insult this person, it will affect them more deeply than other people.
- Quality Time- This person values your undivided attention. If you miss a meeting or appointment with this person, they will truly be hurt.
- Receiving Gifts- It’s not just the gift that is important to this person, but the thought behind it. If you miss this person’s birthday or anniversary, they may be crushed.
- Acts of Service- This person feels happiest when you are showing your love by helping them. Whether it’s pitching in on a chore at home or helping with a big project at work, this person will feel valued and cared for.
- Physical Touch- This is not a language just about sexual contact. The person that speaks this language feels important when they are hugged, get a pat on the back, or your hand on the shoulder. This one is harder to demonstrate at work due to sexual harassment laws, however, it can still be demonstrated in moderation. The pat on the back, fist bump, shaking hands, or high five can fill in and still show this person they are valued by using physical contact.
If you think about the people you work with; your team members, colleagues and peers, subordinates, try to figure out which language seems to apply most to each person.
Let’s imagine you’re the type of leader who is very busy and recognizes performance only with money (pay increases, spot bonuses, etc.). You are speaking the Receiving Gifts language. But if I am the person who works for you and my primary language is Quality Time, I will not feel valued or cared for. The one thing that would make my day is to have you show up for a meeting on time or meet with me one-on-one. Or, if I feel valued when you notice that I’m carrying a heavy workload and you offer to pitch in and help me meet a big deadline, you’re speaking my language of Acts of Service.
There are many benefits of learning your own love language and how you can use the love languages model to communicate more effectively with people in your personal and professional life. You will build stronger relationships and have more engagement with the people in your life. To take a quiz to find out your own love language, click HERE. Then, tell me what your love language is in the comments. For anyone who has met me or knows me from reading my blog, there will be no surprise to my results.
Mine is physical touch and words of affirmation almost equally. Must explain why I’m a hugger who likes compliments! :-)